Legal
Privacy Policy
This policy explains how TooloraHUB collects, uses, stores, and protects personal and operational data across our website, converter tools, and API.
Data We Process
- Account records: email, password hash, role, plan, and entitlement metadata.
- File processing metadata: job states, conversion settings, and output references.
- Security/operations logs: rate limits, abuse controls, and audit events.
Purpose and Legal Basis
- Service delivery: run conversion jobs and provide downloadable results.
- Security: detect abuse, enforce fair use, and protect platform integrity.
- Compliance: meet tax, billing, dispute, and lawful request obligations.
Retention and Deletion
Uploaded files are retained for a limited processing window and deleted on schedule. We retain minimal logs required for security and billing traceability, then purge according to lifecycle rules.
Your Rights
You may request access, correction, portability, or deletion where applicable. Submit requests to privacy@toolorahub.com.